9cbaji Privacy Policy

9cbaji ("we", "our", "platform") is a trusted online entertainment and betting platform in Bangladesh. This privacy policy explains what information we collect about you when you use the 9cbaji website (https://9cbaji.lat), how we use it, and how we keep it secure. Before reading this policy, please also read our Terms and Conditions, as both govern the management of your account.

By using this site you are agreeing to this privacy policy. If you are under 21 years of age, please refrain from using this platform.

We collect various types of information during registration and use of the 9cbaji platform. This information falls into two main categories:

1.1 Information You Provide Directly

The information you provide yourself includes:

• Full name (as shown on your national identity card)
• Date of birth (for age verification)
• Valid email address
• Mobile number (for bKash / Nagad / Rocket verification)
• Home address (where required)
• Financial information — bKash, Nagad, Rocket, Upay or bank account number (to complete transactions)
• Identity verification documents (copy of national identity card / passport)

1.2 Information Collected Automatically

When you use the site, our system automatically records the following information:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Login and logout time and date
• Betting and gaming history
• Deposit and withdrawal transaction records
• Cookie and session tracking data

9cbaji uses your information only for the following purposes:

• To create, manage, and secure your account
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer
• To verify age and confirm that you are over 21 years old
• To comply with applicable laws and regulations (including KYC procedures)
• To prevent fraud, money laundering, and cybercrime
• To contact you for customer support (via live chat and email)
• To review and improve the performance of the site
• To personalise your experience
• To support compliance with the Responsible Gaming policy

We do not use your information for any purpose outside the list above. We do not use your information for third-party marketing without your prior consent.

9cbaji never sells your personal information. Information may be shared only in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third-party service providers who carry out certain functions on our behalf — such as payment processing, identity verification, and technical support. These partners have access to your information only to complete specific tasks, and they are bound to uphold our privacy standards.

3.2 Legal Requirements

We may be required to disclose information in response to a court order, a lawful request from a law enforcement authority, or a requirement under applicable law. In such cases we will disclose only the minimum information necessary.

3.3 Business Transfers

In the event of a future merger or acquisition, your information may be transferred to the new entity. However, the terms of this privacy policy will continue to apply to that new entity.

Cookies and similar tracking technologies are used on the 9cbaji website. Cookies are small text files stored in your browser.

• Essential Cookies: Required for the basic functioning of the site, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve the use of the site.

You can disable cookies in your browser settings, though this may limit some functionality of the site.

9cbaji applies multiple layers of security measures to keep your information safe:

• SSL Encryption: HTTPS protocol is used on all pages of the site, keeping your data transmission secure.
• Data Encryption: Industry-standard encryption methods are used when storing sensitive information.
• Access Controls: Only authorised staff can access information on a need-to-know basis.
• Regular Security Audits: Regular security assessments are conducted to identify and address potential vulnerabilities.
• Two-Factor Authentication: Two-step verification is available as an additional layer of protection for your account.

However, no transmission of information over the internet can be guaranteed to be completely secure. It is also your responsibility to keep your account password confidential and not share it with unauthorised individuals.

We retain your information only for as long as necessary:

• For the duration that your account remains active
• For the minimum period required by law (generally 5 years)
• For the period required to resolve any dispute

After your account is closed or the specified period has passed, we securely delete or anonymise your information, except where legal obligations require otherwise.

As a user of the 9cbaji platform, you have the following rights:

7.1 Right to Access Information

You may request to know what information we hold about you. We will respond within 30 business days.

7.2 Right to Correct Information

If any of your information is inaccurate, you may request a correction. Most information can be updated yourself by logging into your account settings.

7.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information must be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

In certain cases you may object to the processing of your information. We will assess your request and comply where applicable.

To exercise these rights, please contact us (contact details are provided at the bottom of this page).

The 9cbaji website may contain content from various game providers — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, or Microgaming. These providers have their own privacy policies, which are separate from ours. We do not control their data collection or use, and we are not responsible for them.

9cbaji is strictly prohibited for anyone under the age of 21. We do not knowingly collect information from any minor. If we become aware that a minor has registered, we will immediately close that account and delete the associated information.

To learn more about the protection of minors, please visit our Responsible Gaming page.

9cbaji uses a global server infrastructure, which means your information may be stored on servers outside Bangladesh. However, regardless of where it is stored, we maintain the standards set out in this privacy policy and the responsibility for protecting your information remains with us.

9cbaji reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you by email or through a notice on the site. Continued use of the site after any changes will be considered your acceptance of the updated policy.

With each update, the "Last Updated" date at the top of the page will change. Please check this page regularly.

This privacy policy forms part of our overall legal framework. Please also read the following documents for a complete understanding:

• Terms and Conditions — detailed terms for using the platform
• Responsible Gaming — safe and healthy gaming habits
• FAQ — answers to common questions
• About Us — introduction to the 9cbaji platform